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Home > FAQS
 
FAQS

 

InstantSpy.net  Frequently Asked Questions


Can you deliver to my country?
 
Yes, we deliver to every country but there are some item that we cannot ship outside the US.

  • Pepper Sprays cannot be shipped outside the continental US, which includes Alaska, Hawaii, and US Territories.
  • Pepper Sprays cannot be shipped by any method other than GROUND.
  • Pepper Sprays, or any type of weapon, including stun devices, knives and batons, cannot be shipped outside the United States (including its territories.)
  • We do not ship to PO Boxes, APO or FPO addresses. Please provide a physical address for shipping.
  • Stun Devices CANNOT be shipped to Hawaii, New York, Massachusetts, Michigan, Illinois, New Jersey, Rhode Island, Wisconsin, Connecticut or the city of Philadelphia, PA.
  • Pepper Sprays CANNOT be shipped to New York, Massachusetts, Michigan or Wisconsin


Do I have to pay sales tax?
 
We are based in Michigan. If your order is shipped to Michigan we will need to add 6% sales tax to every order.


How do you ship the products?
 
Most all of the product are shipped to you from the US. If you choose the free shipping or flat rate method. The the order will be shipped by ground (UPS, FEDEX AND USPS). The average shipping time is from 4-9 days. Expedited Shipping time is fast that free and flat rate.

 There are some products we order direct from the manufacturer to you. Some of these manufacturers are based inside the US and there are some that are based in China. We ship these products from the manufacturer to you, so we can keep the shipping rates down for these products. China manufacturer orders will be shipped by (DHL, EMS, UPS or Air Mail). Flat rate shipping will be shipped by Air mail which can take 7-18 days. Expedited Shipping will be shipped by (DHL, EMS and UPS). This method can take anywhere from 5 -12 days.


How much does shipping cost?
 
Most products and all orders over $100 qualify for free shipping. all other orders are a flat rate of $9.00. We also have an Expedited Shipping method for faster delivery, which is a flat rate of $19.00


Is it safe to buy from Instantspy.net?

  • Buying from InstantSpy.net is safe, secure, and simple.
  • InstantSpy.net's secure checkout is secured by GeoTrust SSL 256 bit encryption
  • 30% Money Back Guarantee on all goods
  • Price match guarantee on all goods


How can I start drop-shipping?
 
It's easy to profit by selling instantspy.net products... without even having to handle the goods and keep your own stock.

Simply enter your customer's address in the online checkout and leave a message in the comment section. we'll ship the goods directly to your customer, with no mention of instantspy.net in the package and we will even take the invoice out of the box before shipping.


What if the product is broken or not what I expected?
 
30 Day Money Back Guarantee

InstantSpy.net wants you to be very pleased with your purchase, but if for some reason you are not, we provide a 30 day money back guarantee on all products and services purchased. If for any reason you are not satisfied with your purchase, simply fill out a support ticket , contact us by live chat or give us a call at (866)-611-4574 and we will immediately issue a Return Material Authorization (RMA) number.


What if the product does not arrive?
 
We guarantee your products will arrive safely to you.
In the unlikely event your package is lost, we will re-send the goods or give you a full refund.


How can I speak to InstantSpy.net about product questions?
 
We offer full technical support on all product before and after the sale. You can contact us by phone, live chat or submit a support ticket.


What is an affiliate program?

an affiliate program is were you make money on sell instantspy.net products. instantspy.net will provide you with all the links you need to be able to track the sales you originate. Simply copy and paste the code we supply into your website. With an easy to use interface, you will get notification immediately an order has been approved.


Do these product come with a warranty?

Most every product we sell comes with at least a one year manufacturer warranty. If for some reason the product you order does not come with one. Instantspy.net will cover the warranty for one year from the purchase date.
 

 
Did you not see the answer to your question. Contact us and will will get back to you ASAP! CLICK HERE!

 


 
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